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Privacy Policy

STF is committed to protecting your privacy. This policy explains how we use the information that we collect about you and this statement does not affect your rights under the Data Protection legislation.


The information we collect about you may be used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.

When you use the online trading web-site we need to know certain information such as, name, address, e-mail address, telephone number. By submitting this information you consent to the use of the information in accordance with this Privacy Policy. We gather this information to allow us to process your order or request.

We may, from time to time, collate information and statistics for the purposes of monitoring and developing the website and our services to you. Specifically, the information may be used for internal record keeping, improvement to our products and services and transmission of e-mails with promotional offers etc. These statistics will not include information that be used to identify an individual.

If you do not wish to receive information regarding promotional offers or special features please send an e-mail with “NO MAIL” in the ‘Subject’ line to

Any personal data collected will be retained by us for as along as you use the services and systems provided on the website. If at any time you wish to have your information removed from our database, please send an e-mail with “REMOVE FROM DATABASE” in the ‘Subject’ line to

We may also provide information to carefully selected third parties whose services or products we believe may be of interest to you. If you do not wish us to disclose your information please send an e-mail with “NO INFORMATION DISCLOSURE” in the ‘Subject’ line to

Additionally, we may have information from third parties which we feel may be of interest to you. If you would rather not receive this information please send an e-mail with “NO RELATED INFORMATION” in the ‘Subject’ line to


Cookies are small text files placed on your computer by us when you visit certain parts of the website. This allows us to identify visitors and to analyse browsing habits on the website. A Cookie contains identifying information and is used to make the link between you and the information you have provided to the website. You may delete Cookies, however, you may lose any information that enables you to access the website more quickly and it may prevent you from using the full range of services on the website.

The creation of a Cookie does not give us access to any other information such as your e-mail address.


Data security is of great importance to us and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.


We may from time to time, expand or reduce our business and this may involve the sale of certain division or the transfer of control to other parties. Your Data will, where it is relevant, be transferred along with the division and the new owner or controlling party will, under the terms of this policy, be permitted to use the data for the purposes for which it was intended. We will require the new owner or controller to follow the practices disclosed in this Privacy Policy or to give you at least three months notice of any proposed changes.


If any of the details you have provided to STF change such as your e-mail address, name or payment details, or if you wish to cancel your registration, please inform us by e-mail with “CHANGE OF DETAILS” in the ‘Subject’ line to

Alternatively you can write to us at STF Trade, E-Business Team, STF, Beldray Park, Mount Pleasant, Bilston, West Midlands, WV14 7NH.


STF reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the website following any alterations.

Hexstone Limited 2006